Lucky Cat Studio gladly accepts returns, exchanges, and cancellations for most items under the following conditions:

  • Contact us within: 5 days of delivery

  • Ship items back within: 14 days of delivery

  • Request a cancellation within: 5 days of purchase

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalized orders

  • Items on sale

Conditions of return

  • Buyers are responsible for return shipping costs

  • If the item is not returned in its original condition, the buyer is responsible for any loss in value

Questions about your order?

Please contact us if you have any problems with your order.